Role Overview
Siox Global is looking for a technical automation specialist who can build AI-powered marketing agents integrated with Zoho and Meta platforms, including Facebook and Instagram. The person will automate marketing workflows for multiple clients whose customer, lead, and campaign data is maintained in Zoho.
Responsibilities
- Integrate AI agents with Zoho CRM, Zoho Marketing Automation, Zoho Campaigns and other relevant Zoho applications.
- Use Zoho APIs, webhooks, Deluge, and third-party automation tools to create workflows.
- Integrate Facebook and Instagram through the Meta Graph API.
- Build AI agents capable of: Generating social media content and advertisements, Scheduling and publishing approved content. Creating client-specific marketing campaigns. Responding to or categorizing comments and messages where permitted. Capturing Facebook and Instagram leads and syncing them into Zoho. Automatically assigning, scoring, and following up with leads. Producing campaign performance reports and recommendations.
- Maintain separate data, branding, approvals, and workflows for multiple clients.
- Create human-approval controls before sensitive content or campaigns are published.
- Monitor API failures, token expiration, workflow errors, and automation performance.
- Document integrations and train the internal team to operate the system.
Language Requirements
- Excellent verbal and written communication skills in English.
- Ability to communicate complex analytical findings to both technical and non-technical stakeholders.
Experience
- Strong working knowledge of Zoho CRM and the broader Zoho ecosystem.
- Experience with Zoho APIs, webhooks, workflows, and Deluge scripting.
- Experience building AI agents or LLM-based automations.
- Experience with Facebook and Instagram integrations using the Meta Graph API.
- Knowledge of OAuth, API authentication, databases, and backend integrations.
- Experience with tools such as n8n, Make, Zapier, or custom Python/Node.js applications.
- Understanding of multi-client data separation, security, permissions, and audit logs.
- Ability to build reliable production automations—not only demonstrations.
Skills
- Zoho Creator, Zoho Analytics, Zoho Social, and Zoho Marketing Automation.
- Facebook Lead Ads, Meta Ads Manager, WhatsApp Business API, and Instagram Messaging API.
- AI-generated content, campaign optimization, lead qualification, and automated reporting.
- Experience working with a marketing agency serving multiple client accounts.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.
About the Company
SIOX Global is a global provider of technology solutions and business process services. The company delivers innovative solutions across multiple industries and is committed to helping clients improve operational efficiency through technology, analytics, and digital transformation. Employees benefit from a collaborative work environment that encourages innovation, continuous learning, and professional growth.
